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[乐天堂]
会员gegexun咨询乐天堂帮助查询投注盈亏事宜
[复制链接]
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【论坛ID】：gegexun 【公司账号绑定】已通过 【咨询驻站客服区版规】：我已阅读确认 【咨询详细说明】：因为个人自身的一些特别原因，需要查询本人账号在乐天堂的历史总投注盈亏，尤其是2017年到2021年这几年的投注盈亏，但是在线客服只给查询三个月的，希望版主能帮忙联系在驻站客服帮忙查询一下。这个事情对本人特别重要，万望帮忙。 ' f1 j" z! W2 x% d; o: f4 z" H
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本帖最后由 天策-萌二姐 于 2023-10-20 18:33 编辑
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好的，瑶娥这里转达客服，看看客服是否帮得到，还请稍等哟
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跟进情况更新：- _6 c0 W) N2 n
2023-10-20 08:20【版主回复】——版主-瑶娥接受咨询并转达客服
[: U* ^, S, X9 k: z2023-10-20 10:54【客服回复】——客服回复给予清晰解释8 Q- V1 F R( g" _. H4 m
2023-10-20 10:58【版主回复】——版主-瑶娥结束此咨询并要求会员评价
G( f8 A8 h; k1 d' R2023-10-20 18:30【会员评价】——好评
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评价说明：
, O! x( D" O' z. X5 K2 _8 m" i6 `. i1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理8 X1 L8 E5 u( G/ S" |- Y' o
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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本帖最后由 乐天堂市场部 于 2023-10-20 10:57 编辑 0 n& x! { a' z& R. ~
" z3 b& x7 K) x9 w% P尊敬的玩家，您好：
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非常抱歉的告诉您，所有的查询均已官方客服的回复为准：查询期限为三个月。
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B* s9 Q) h) e: T2 P 查询期限的限制期主要是出于数据安全和维护的考虑。安全：到期数据必须删除，因为存在的数据就有泄露的风险，没有对应的数据就没有对应的风险。维护：大量的数据保存在数据库中，会降低索取数据的速度，造成网站卡顿和玩家体验差，因此需要保持数据在小的规模。
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对您带来的不便请您谅解，也非常感谢您信任并选择乐天堂游戏。
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/ z" N9 X& I* L0 ]7 u 祝您在乐天堂鸿运大发，好运连连。6 [6 U2 b: [ i& N9 x* v3 b3 N( ]+ i! _
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乐天堂市场部 |
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感谢客服前来回复，也解释清楚了楼主的疑虑，那么次咨询也告一段落啦，还请楼主给予此咨询评价：好评，中评，差评。谢谢！
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