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会员ollehhello寻求帮助处理与环球娱乐城公司之间纠纷事宜
[复制链接]
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我在环球的帐号并不是通过天策注册的,因为是注册以后才知道天策菠菜论坛的,我也知道版规规定像我这样的情况是不予受理的,我也不够级别发帖到公司纠纷申诉区。但我希望论坛的环球客服代表能帮我看看究竟是怎么回事,为什么要审核超过5个月都不给我出款??% k% {( H+ e( X4 F; e% f
【公司名称】:环球娱乐城6 \4 X! l% }: X
【纠纷种类】:不给出款
& ^- ^: g3 p9 T3 ~6 I【纠纷金额】:50285
4 }2 D: P2 y5 l# X9 _, `" O【申诉提示】
7 F/ h: u3 F% n0 W; x) E 1、公司账号是否为天策论坛注册:(否)# ?! i' L8 Y* K/ h* L n" n5 O
2、纠纷公司相关账号是否已完成绑定操作:(否)6 N+ B2 S- ~% Q+ S4 n
3、天策论坛声明中的其他申诉要求是否符合:(是)" \0 h" V; ^8 y0 D) |# G
4、请确认您能如实描述纠纷过程,无虚假、隐藏情节:(确认)
+ A" g* |. V& r% b1 D: H4 B【事件描述】:2 f4 [- Q$ U! g& T. Z7 i& H8 ]
在环球娱乐城玩了有一段时间了,本来一直都出款正常,1月12日我的余额玩到50285,1月12日申请出款30000,就通知我帐号被冻结审核,之后多次询问在线客服,都说在审核中,现在已经超过5个月了,问在线客服依旧是说帐号审核中要我等电话通知,这太不讲道理了!; L L; Z8 ^* P- A* X/ R
【相关图片】:
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" {: f5 Z4 V$ a, a# I4 o5 ]
【我的诉求】:) u' J8 d. |8 Q5 ?! n' _+ ~2 s1 a
解冻我的帐号,退回我的帐号余额。
& \ I& r( v/ z* Y5 A* N A7 A; G- p2 O2 K4 y& r/ F' o
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本帖最后由 天幺幺 于 2018-7-4 06:17 编辑
+ _2 |4 e2 Y' h* }- V5 F. t/ Q, J
3 R% _& T4 w) s2 w您好,您的非论坛链接注册公司进行游戏的,不符合我们的受理条件,抱歉,无法为您提供更多的协助呢。
, p4 f1 x) b$ H我只能为您友情联络环球的驻站客服,您们自行协商,祝您的事件可以顺利解决呢% J! k! A6 J+ \/ G
大厅不受理咨询和申诉,而且您是不符合咨询申诉受理条件主题,所以我得转移主题到聊天区,/ b5 J( ~* K# a+ X. I/ E- u
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5万多的金额啊,不是论坛注册的,估计是帮不了你的了。 |
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希望你的钱不要被黑了吧,不过不是论坛链接注册的,论坛可能真的是爱莫能助 |
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天幺幺 发表于 2018-7-4 06:13
% x5 ~! K0 q2 v9 ]2 l6 V1 q" [您好,您的非论坛链接注册公司进行游戏的,不符合我们的受理条件,抱歉,无法为您提供更多的协助呢。
& m3 K$ a" P+ Y3 L我只 ...
" |. y/ Q3 X: K M; x好的,理解,谢谢版主。希望环球娱乐的论坛客服能与我联系吧。 |
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/ y m: R/ N4 E; a7 K
我已经为您留言客服,祝您事件圆满解决 |
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