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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
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【会员论坛ID】：秋色从西来1 c6 `9 ~1 o8 @# Q/ T( P) ~/ J
【咨询公司】：乐天堂
+ a$ ]5 I4 G* d3 x7 }6 h4 k【公司账号绑定】：已申请绑定。/ {- y8 }3 J: U% T, N9 s; H& K+ u
事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。1 u2 i# \, ~4 k: z
2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。# g/ x2 e2 l- o$ g; F
3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。' P; Z2 j9 ^6 Z! D
2 {8 _6 Z; C5 ^! V( n$ V- s
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？
8 ^1 l/ I+ W/ n3 }! ` 2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。9 z1 ~' W0 d: C0 G
3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。) Q' F/ j6 @5 B: l* y ~
4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。1 \- D+ l$ @$ c* ?# I* x) F
0 C) G7 q2 T* x; L" C. Y1 m 我的诉求是：请求论坛客服协助解决，存款200元给上一下分。
3 S3 R# Q1 @8 f9 J9 \6 n
1 w/ R$ `3 h$ ^( b1 p* V) T: E r: |9 V4 m0 P0 C. r
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1 I( I2 g2 Y" L4 t N, S) ~0 {哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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8 c0 H5 H6 ?8 F4 v! Q% R2 a
我天天都在找在线客服，但现在已经陷入了死循环：
5 m# I; T" {4 U+ }. w! b8 M9 n找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线
! C( A* G( V7 Z# v天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑 6 a+ H) G: Z6 L% F3 ~2 t: U
秋色从西来 发表于 2021-2-2 17:171 k& U2 ]) u) t \. Z+ E2 b
我天天都在找在线客服，但现在已经陷入了死循环：+ o! Z5 ^* Y% `$ c1 B2 b ]7 R
找在线客服——在线客服帮忙提交——相关部门处理—— ...
( G. h U6 a5 G' J) F哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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& C) _# O7 N* E
哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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