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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑
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【会员论坛ID】：初中生杀庄
+ z& T- @( U8 n5 X【咨询公司】：乐动体育/ M; W e( q/ O! y' c) U6 G
【公司账号绑定】：无
+ J0 f- p [5 i' L【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下; L- |& M& Q: x* A3 Y$ m4 u' C
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
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你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
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. S5 |3 b- t; u a* l$ M9 v跟进情况更新：
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服
$ }6 r& x O+ G2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核
9 t# _7 {% q; d/ i, Y2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价0 Q1 t' O/ P$ ?, g+ q5 T5 d3 ~$ o, m
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】
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9 Q* C( N& j4 ]0 e: Y8 `9 |评价说明：1 P$ Y' w V% e9 [
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' y- i& }9 k6 {/ w2 }
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。" {+ r6 {3 d4 `* j
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我与11月7日发送邮件，客服11月17日回复的我。 |
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当前离线
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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# X: M6 P) e+ h
论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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" _' v8 H2 x# J9 f% v" P
谢谢客服回复 |
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当前离线
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 & h) Y! V# W. m7 u4 j
. k. B- i P2 d/ o您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
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