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2）这个版块可以匿名发帖
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[rules] => 1）会员发贴请选择待解决
2）任何咨询或求助论坛管理团队的帖子都会转移到这个板块
3）论坛的管理团队会及时解决您的问题
4）论坛对于谩骂攻击、恶意胡闹、有意捣乱等帖有权直接删除，不予处理
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|
客服区的板块规则很多公司客服根本做不到呀！
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" o7 B7 p$ g3 @" U
玩家要遵守规则，客服也要遵守规则吧？, @( J$ Y& p% ]* n% [
是要客服来遵守版规还是更改版规来迎合客服？3 i: b' Z% d$ e- p, ?2 [. V+ C2 S5 b
长此以往论坛的威信何在！' f+ h# {6 P1 c8 j) t- ?- x
" W0 ~3 s' I6 U5 F9 T1 Z还有2015年的， ! V2 H2 `1 v! Z7 u1 a# \+ ]
需要改善一下正常的菠菜环境才行啊，，7 C3 j% T# V: G; k! I0 G; v
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对于客服区的每一个玩家反映的问题，我们都与相应的公司进行了积极的联络和协商的，特别是对于纠纷，我们每三天都会做一次客服区的清理。至于关于绑定账号之类的问题，他没有影响到正常的参与活动的话，我们适当的也放开了时限要求。
3 p: Z \% r5 F2 G |: V; {6 a# n, x: j; T& y8 H
你可以看看客服的其他类型主题，我们都有及时的跟进，客服也进行了回复和处理的，对不？ |
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华十狼 发表于 2016-1-14 00:00, m, a. {; V- A1 t. a7 w
每周一都会对客服区整理，未解决或未回复会继续跟进
: x" q" S: A7 V4 \4 C8 {. m关于你的咨询内容，遇到掉单 无论你还是菠菜公司，都 ...
关于大世界的事我不想再说了，无可奈何的事！这里只是对客服区提个建议，如果连客服都不能遵守版规，那又怎能让玩家来遵守，何以服众 |
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% q1 C5 L3 y6 [2 d我刚才的内容卡掉了，再这里重复说下：其实你的事情 最郁闷的，其他玩家在其他公司也有遇到过，快7天，慢1个月都有 |
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# [6 Z9 c* p- l! \' `( S# A" c* a, N- S总之玩家要遵守版规，客服更应该遵守版规，不然版规摆在那里有何意义，: W) C8 ^: w5 _7 L' s7 z
尺度不能放的太宽松，有时候也要适度紧缩，以免造成不良风气 |
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+ C3 T3 [# S3 H# b1 ~
是的。我们整个天策团队都在努力，对玩家，对公司，我们都努力做到公平公正对待。请相信！我们做，你们看！
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