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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
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【会员论坛ID】：秋色从西来
5 @) n# n8 L' H' F* _( D6 J【咨询公司】：乐天堂# [( Q5 O' p) A
【公司账号绑定】：已申请绑定。. v" N) J. p4 G( w( B/ k6 S
事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。
6 S, a$ L/ y \+ t! B 2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。
# }2 _( Q) @/ }( T& a3 ? 3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。$ o, S3 s) o# H( r. w
; b* b v9 W' B/ \7 s i3 ]* j
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？" P, W5 U- c+ f$ n7 `
2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。
, t& @9 I( h) o; d 3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。# u5 T. s7 Q9 \+ t: p
4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。+ j. D4 [- |7 p! Z
B; P0 ]% F5 W2 v& z/ S
我的诉求是：请求论坛客服协助解决，存款200元给上一下分。
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哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑
7 P+ v7 q7 P- F5 ]6 G1 b- D秋色从西来 发表于 2021-2-2 17:17
- r1 g0 g7 s; X8 }% z6 [我天天都在找在线客服，但现在已经陷入了死循环：$ t$ M- J8 O% {: X
找在线客服——在线客服帮忙提交——相关部门处理—— ...
哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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- P. {" c( A r+ u2 @. W! W* d
我天天都在找在线客服，但现在已经陷入了死循环：1 W% Y7 y+ m. |* ~/ r# U. o$ H
找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线, v& c' X' C" p x4 E
天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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