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[lastpost] => 2687092 会员annie2016咨询吉祥坊解绑账号事宜 1730099421 annie2016
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当前离线
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【会员论坛ID】:zx9981 【咨询公司】:新利 【公司账号绑定】:已申请绑定,账号:zhzj2019 【咨询内容】:11月23日存款15000,前后赢了30多万,前面提款了10多万,12月3日提款剩余20万,不给出款,目前账号被锁定,联系客服说违规投注,不告知原因,让写切结书,只让提取本金,此账号2019年左右申请使用,一直输输赢赢,从未遇见问题,我相信新利这种大公司能给我一个满意的答复。
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当前离线
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本帖最后由 天策-七玥 于 2021-12-7 09:59 编辑 : v4 x+ `2 ^1 P) x x4 z C* I# N
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楼主你好哦~ 好的,我会先向客服了解情况哦,由于是周末客服很有可能休假,所以未能为你及时处理,还有咨询区是不处理纠纷事宜的,这里只是给予咨询情况并了解实际的情况而已,还请您见谅。以下为你提供本次咨询的跟进记录情况,好让您及时查询" n x% J n1 ^; ]! M' T
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! z9 `! K0 g: _2021-12-4 8:12【接受咨询】—— 版主-七玥接受咨询,并联系客服,也告知了会员周末时间未能及时得到客服的回复 2021-12-4 14:57 【客服回复】—— 由于检测出投注违法行为,给予关闭账号处理8 k& P3 [% i8 I" f' T/ j0 c
2021-12-4 15:10 【版主回复】—— 版主-七玥得到客服回复是涉及多账户游戏,咨询不处理纠纷事宜,要求对本次咨询回复评价 2021-12-5 22:17 【会员评价】—— 会员给予中评来结束本次咨询5 }3 |! T! ^ {, }* { Y0 K3 U
" k2 M) {% \: ~7 H评价说明: 1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理 2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。 |
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当前离线
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大大您好~您的账户涉及多账户游戏 体育站内对冲投注违规行为,给予关闭帐号处理。 |
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当前离线
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楼主您好,关于您的问题客服告知是涉及多账号的问题,详细情况您可以到在线客服了解情况,咨询区是不处理纠纷事宜,而我们也给您咨询到这里,请您对本次咨询回复评价,谢谢
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当前离线
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你好,我确实有2个账户投注,那是因为投注额度一降再降,以前1注能投注1万,后面越来越低,最后只有2000的投注额度,在此原因之下,才注册了另一个账号,更没有出现对冲骗取优惠之类的行为,如果短暂有较大盈利之后,就限制会员登录,乃至封号,就强迫会员签订切结书,只退还本金,那么我可以理解为会员在你们公司,基本利益无法报账,盈利根本无法带走。 |
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当前离线
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* W! p0 n5 l) B谢谢七玥,主要新利公司直接锁掉账号,无法登录,连投注截图都无法获取,并不告知具体原因,他们说啥就是啥,想怎么说都行,毕竟会员是弱势群体,任人宰割 |
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当前离线
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+ Q6 R* X/ g: X" l2 {+ F, H9 ?我们的协助只能到这里了,其他还要麻烦您自己与在线客服沟通了。请对本次咨询回复评价,差评,中评,好评 |
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当前离线
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总在线: 3131 小时
本月在线: 0 分钟
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中评 |
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