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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
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6 u1 ]! \. x7 t' N
1 B3 O) w5 S! W# t$ _. s' y上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！
# g. v5 {/ W; ~5 ]" }' ?0 P3 v还有1小时活动开始~请你赶紧处理一下~谢谢
" H- M! o. v! ?$ s5 d; F. p咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
6 W ~6 ]0 }/ k; O3 X, p9 { |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
5 C' V! ~. b8 J8 @+ i9 f( m等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败
0 T. u8 t6 W( P |
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问下贵司财务~多久可以处理好呢？
* H9 g% m$ r) A1 Z: N目前还不确定时间 很抱歉 他们一旦上分会通知我们的
: d. b2 t9 o/ g4 s! a% P11:39:04
8 `; {( x3 T- v2 ]现在我查询到，存款失败呢，什么情况？？？
0 y7 [# g' o' ]0 `9 I因为太久没有查询款项，系统会自动显示失败
4 h- B8 W1 e* [3 P. N- g9 R G$ }等等财务查询款项会帮您调整上分的* `- Z, m& q% [5 i
11:42:29, Q: f8 Y3 e0 r P9 T
调整上分不可以！活动要求在线存款上分的！: S* U& F# q2 h A, p; J( l
没关系，我会帮您备注起来的
3 S6 Q. C# k. p11:43:34
% B. m1 \+ V; G( e请你继续跟进~我再同时需求论坛客服帮助9 j" b6 L2 V; m/ |, h
嗯嗯 财务说他正在帮您调整了7 Z3 V% \% ^4 ]3 |. m& m! c
我这里有帮您备注了～ 他们审核存款就会知道了
( D$ V" A: S1 ]11:51:07. S1 }) g, }+ B V1 C3 B' s
亲 已经帮您调整上分了3 z' k" d7 ?& _/ H
11:58:15* G% j4 M3 e8 k$ Y4 J% v; v& X
问题是调整上分~不符合活动要求呢？
# l' F/ S& l0 C) U6 Q8 k我在咨询论坛客服呢# c% v& s2 N* P, o0 S
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
" _4 A# a3 b& F, Z: r% Y8 V0 Q" |我有帮您备注起来了/ ~- X) [. X7 l" |+ q
11:59:476 y* b3 ]1 A* D) J5 y7 o0 n
这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51
% ^: p, U5 A4 r" x+ Q. f2 T子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，! p, a. Y7 O. V- c) P9 ?2 s9 c
等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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