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当前离线
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天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司0 o7 t$ f6 h! N. H
登陆后发现有90多元 差看了一下存款记录 显示是活动优惠6 Y/ T& Z4 z B; {- b3 _7 ^
咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动 1 v! c6 D' U& }# G
在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元5 F5 i! a6 Z& U0 H, Q
那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水( ^7 X+ e! e; X' k6 v* W
于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了9 I* f% Q' ]* m( h$ [( m3 q. d. B: E
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧1 V9 U7 F8 X: u* q1 `8 m
过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
# @7 S1 o5 R% N" U, ? 问题是在给我添加520活动彩金的时候
% L1 e b8 o: u* V7 T 客服说必须要扣除前面送我的那个88元输剩下的20多元 . ^ a5 I6 k0 N4 u4 }. J2 ]
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
, l; M, S" u: W+ p! f5 ~( @2 ?" t# k 因为我那个时候已经存好了1314元 无奈我就同意给扣除了* }- L. M* |7 d& S: I, K
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了
% F+ X7 A5 L( X3 {7 i: V; b; a 反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機
) ? q# }! l/ v& n 而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额
% R: S. m3 O6 j( z6 u, Q! k 就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧# n# O& \% I! p
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
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, k! a0 u( n- I T. Y- X不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完 4 l( C! i9 d: t4 h4 c0 e6 H
但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理% I1 H4 _* l" E/ U5 ~% \
虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款' a7 S' F9 q2 a% \% |- R: h# K4 y
而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以 * }1 A+ H1 x) p v* _
他家在线客服完全误导我 非要让我玩老虎機游戏 4 e: _( O5 Y' z1 }0 ~
显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑 ( G9 w1 }9 w' c; M- u$ S( q7 X
7 g) u H, p K亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
* p0 g) j/ A+ w5 c
/ M# |+ Y# r9 g; m$ T0 o3 I亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦:
9 {! u- W. N: r9 ^7 M, R# b首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。. S4 E- v' Y3 s. ]7 \- l
接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。. ^8 K, q2 a6 k
最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢. [" D0 D: T, `" L! z/ A7 A7 I- i
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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' T3 N; i9 h% y. `. p7 `7 C
{:4_130:}非常满意 |
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