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有感支付掉单给玩家带来的影响以及客服处理方式的重要性
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1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走
9 ~3 \. n! W8 Y; |: Z/ M4 Z! c作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,' L6 c( y* U  j* N  l! c
最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,' F$ j1 r- I! E: c* `* F) \0 d
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新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,
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% x- E; r% ~! p& l关于掉单,论坛也有过不少帖子+ z8 q5 T* k) Z+ M

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# }, Z( f+ q3 p9 Q有出来吐槽的. m. r9 ^& r/ ~% Q4 V9 ]

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有出来骂人的5 w* D: O/ S+ {# T; Z1 J/ P0 n

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有哭成泪人的2 {. f# w; A) s7 J+ G" j3 S- I0 J
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总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,6 k2 _1 y  P$ F: i: q3 ]6 ^
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; A) P) \" G( h; {5 n4 Z0 I而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!2 ?7 I5 P1 J3 y. n+ u7 o- A7 y

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因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。$ ~% U' A! Q1 w. r2 ?
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然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,
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接着,公司站出来了:让我想一想静静,,,
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钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,
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8 @3 z: T0 d7 j' X还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!
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4 y+ ^) R! v7 P& O6 Q1 N) M根源在哪里?
& p3 l; C( @) X6 N  i根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环
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客服懂每个银行查详单,查流水,查电子单的具体操作吗?% Q" H, j! m/ @% O: R3 k

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客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
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客服懂自家的支付方式的时效效性和最优化吗?: ]% Z! I7 Q# }" B/ T

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客服懂常规问题发生后,正常解决所需时间多久吗?
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1 E$ r# L7 I  }4 ]  b联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?9 e# P% m  C8 n6 C# ~$ d  A6 S5 O5 {

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有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?
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还有太多太多,,,- M& D& G" V* V; d" T! M1 S- Q
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; ?* ^- }/ z9 \6 w/ ^! Z& e矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,8 {- k. e# S. ]
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; f# o9 `1 e$ ?& m3 P打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了! J) ~8 m8 K0 H% Y1 v! s

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但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,6 S" G  x, |# F% O3 }8 ^
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2017   向那些1 T( W% ]! t( R6 T3 w8 a  I  i1 x

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; {& s+ u. N1 G% A! C) r9 [* [陪着你笑陪着哭: R3 q# j2 b, x* Q7 ^
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2 g$ q" f8 v* I/ i陪着诉苦陪吵闹+ Q6 o, f+ D1 I, r$ v! [) h
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2 }! c  ~2 x3 N2 v5 y/ y陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!: u' @# k! B- x% ]5 m- [

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这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

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参与人数 1活跃币 +20 策小分 +17 收起 理由
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2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
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3#
信誉没问题的话,掉单是不需要担心呦
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5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
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6#
掉单的时候客服应该协助帮助客户处理才好。
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7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
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8#
遇到掉单是件很不爽的事情
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这个有时候还是让人心烦的拉
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掉单这个有时也是很无奈了。
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11#
遇到掉单是没办法啊!只能找客服解决了
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12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
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碰到掉单真的是非常的要命的
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14#
太长不看了,调单应该是公司要积极处理的
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15#
所以公司选一个好客服还是很重要啊
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16#
碰上掉单真是倒了大霉。
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高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
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:) :( :D :'( :@ :o
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:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
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