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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 / q7 ?0 w! F! u3 u9 h k% w
- X; `/ p0 W: g# b【论坛ID】：收米哥
% j7 t6 N' _, f+ |- f- j【公司账号绑定】已通过1 Y6 O: C5 y- G/ [6 h
【咨询驻站客服区版规】：我已阅读确认# z$ r s$ l2 x6 O3 w$ j/ d! K* U* V
【咨询详细说明】：
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7 j* w) z4 _. P( O6 U已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。- l- }) b* A" x. K7 x! A
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
+ J9 q! z! l8 v公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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4 ]3 o2 I$ k2 L& b, I好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
: `2 n8 Y2 ~# o' i6 t-----------------------------------------------------------------------------------------------------------------------
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' g: g/ U2 e H# v9 f3 J跟进情况更新：; j: w( o( A5 V$ ]+ ]- U
' ~& |7 N5 R1 ]- u/ e2 N8 o2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
+ n8 v, F; A4 V D% J+ S5 X5 B2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况- a2 J: q; O7 v# `
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 V9 z+ T1 }: y w1 S
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询9 K$ d3 ~1 z2 g: `2 i
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- h9 H; Q$ o$ g- @3 k& \! E评价说明：* }2 {! H l1 I# S T/ k
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理* C: ~1 R4 m' A
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。/ L* [3 B2 r8 P6 ]9 T# p7 D
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
$ q( S8 b$ D. Y: A好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) p- ~ O2 w8 v* L5 C$ [8 u, i
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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9 S6 _. T7 y+ s7 N4 l3 G `2 y6 `周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
' K5 k- Q/ A* [6 ?% T, X- G好的，先别急哦~七玥这里帮您联系客服看一下怎么处理1 Y5 [; ]' m. r" e d8 O" W/ P
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$ v8 i" Q, Y; m: { u$ I5 F我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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. ~5 Y0 R6 Q1 `- h3 {) ]
好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评3 x4 }& q/ Y8 \+ t
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当前离线
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% R5 o2 r3 T5 ]4 J
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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4 v* N% e; j& ^2 @/ {0 B
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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+ }8 S. v4 d8 ^9 x) x; R: K& S8 R
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
4 z' U- G/ y7 P8 G本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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