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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥+ E- q0 l7 q4 t; E
【公司账号绑定】已通过9 D( w" f# r% V* A
【咨询驻站客服区版规】：我已阅读确认
; g& M; J2 ~, w【咨询详细说明】：& ?' I0 G Z( H- m# W3 j
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8 G) @+ ]8 ?9 O; n/ z' } O1 K, {0 ]已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。6 U: z2 x6 D' q" B/ A0 f# s
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
0 X. j# v( t+ f) V; L: p: s7 Y$ l公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq0 C6 u/ S5 o! z7 t, {- J, [4 o
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
3 c* K- ~" {0 _& C% v3 p-----------------------------------------------------------------------------------------------------------------------
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/ s/ s3 K7 }3 b# Q9 H q, z跟进情况更新：
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+ F! p; G t5 b# z2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
q, Q4 a( o& u! x# m/ [( ?2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况8 x3 k' ~' T) U
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
- f8 B! Q4 N/ @$ f$ g2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询% s6 _! F$ Y' K# ?
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评价说明：
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6 |, F. i. k' d. j1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理& f8 ?9 s9 ?5 b. N& C! ~6 E
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- k) ^3 n& S2 B" d9 T( Y
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理4 Q6 N% Q+ E* q
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53; H$ g E5 K& y8 y/ T- S+ B3 c1 X
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理( J( ^2 M [8 F/ O, I
------------------------------------------------- ...
) {- `% U: |3 Y1 r我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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: _, T6 e0 U9 R) q1 q, j* R9 B5 C好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评8 e7 U% a6 h6 G1 i
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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7 i0 M4 r: C5 o; j0 m! _. b看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间! ]" K0 o3 u' t( j
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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