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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ & w1 f' B0 V2 j7 l3 C) i, `' c) o
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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3 w: A V4 c0 U4 C楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。; S4 |" |" g! g5 W2 I
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：
, [. u8 R; F2 W4 Z/ ^& |2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
& X/ F" T# H5 `$ t/ }2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
" V7 n- M7 w6 `% z6 }: k6 W6 ^0 S2021-8-23 23:04【会员回复】——已到账: v8 v/ M. d# P+ d6 w/ Z- w1 H( `
2021-8-23 23:04【会员评价】——好评: E# i: Z$ d9 q: w; V- U) p
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本次咨询总结：& O) e! P: d2 }- y) w) Q; r6 w& |
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。0 G+ e' D( V# s/ _
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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4 ]! D0 q, K/ T" [' o评价说明：
) j& E) D3 J+ y( H" s! \1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理0 K+ S5 j" H2 Z' X3 `
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：5 ^2 h' Q+ h. i( w
抱歉为您带来不便！2 F7 W/ J' q! F- m/ D
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？9 Z7 H( L# U4 f# D
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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7 T8 O- D' X# t; S- n评价说明：' F; ~6 J3 I! ~2 n
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
+ E8 L3 v6 x V4 y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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总在线: 9522 小时
本月在线: 14 小时
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! }" l+ R( E. S, r4 d
感谢您的好评 |
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