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【会员论坛ID】qwertok139 【咨询公司】:188金宝博 【公司账号绑定】:已申请绑定。 【咨询内容】:36小时未出款,第一次在他家存款下注,20日晚的提款,按要求提交了身份证一次,然后过了十多个小时再提交了手执照片,依旧未出款,想问什么时候会出款?
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 1 p1 U( i+ g6 }6 p9 |# {8 Q
% Z* w, |) d, e$ N. e2 X楼主您好,先不急的,我先找客服了解一下情况,有回复了会给您告知。; a q7 W1 O- i+ F
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会员诉求描述:会员已经交上所需的文件,但是已经过了36小时未出款。
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跟进情况描述:
$ H9 w# K' q V7 @+ O: m/ m, y2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进,并将情况留言转达给188金宝博客服。(周日客服休假)周日留言客服/ X4 h& [ ~9 Q9 g6 ?5 x! m: r
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核,正安排出款,正常情况会在2个小时内到账。) N( G- @9 T9 U- \6 s
2021-8-23 23:04【会员回复】——已到账+ C, Y9 j7 n, z& X3 I5 F' u- C
2021-8-23 23:04【会员评价】——好评
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本次咨询总结:
5 Q8 `) W3 h R$ b7 Z0 z本次咨询中,会员表现的理性,礼貌,有耐心。188金宝博客服回复和处理都很有效率和速度。4 o! B, Q7 ?5 |$ I( m
审核通过后即安排出款说明2个小时内到账,会员收款后也给予【好评】结束本次的咨询。
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评价说明:
) a0 B7 l' h0 m3 s1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理6 y1 g( |' t: J& D* Z) R, s a
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。
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当前离线
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您好,亲爱的会员:
/ i! x) C. I: w# L" ]. D* t抱歉为您带来不便!
+ |3 j6 p/ q3 R+ [8 W经查询,提款已经通过审核,正在为您安排出款,正常情况会在2个小时内到账哦,请您留意~ |
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当前离线
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楼主您好,客服已经回复了在两小时内回到款,请问您收到款了吗?( u0 ~6 C) \* P d
如果收到了,请您对这次的事务进行评价 【好评、中评、差评】
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评价说明:
* ]8 I* P0 t* W8 E1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理1 n6 }! @+ G2 @! o0 n' }7 d
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9520 小时
本月在线: 12 小时
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' w! S) I8 M+ Z! R& {8 R' {感谢您的好评 |
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