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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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: E) ]% h9 \. ~7 W, A4 S4 m【论坛ID】：收米哥* [% L( @) R Q1 Z& H5 |5 n) S2 c
【公司账号绑定】已通过# ?+ @/ r! y, p5 B3 Z
【咨询驻站客服区版规】：我已阅读确认5 y l- C, ^6 E$ l3 K) H4 @
【咨询详细说明】：& A# X& Q$ r9 e: h4 i
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0 _* V9 [) t8 b% [3 ~已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
; ^& }8 L6 ]) X3 I公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 & Z" h) @ f; p( x& U: Q9 N
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 J" m6 _8 g' D; L u+ Y. v
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* {7 W8 _3 b# ^* s* o1 y) M跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询( s+ k7 i: e, J& C; C; p. b
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
5 E# r* j0 Y# Z* V) a2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价 J- B) Y: p9 [1 z
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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% ^7 j9 c& Z+ X- q* o+ C, _5 E评价说明：
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7 V- Y! G0 P: |; ?3 ^9 A1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
3 V9 Y( c1 w- I2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。3 P6 s/ ~# Q6 a" v$ \
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当前离线
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天策-七玥 发表于 2021-11-6 09:53 D3 o; q/ b3 r# z7 ^, @
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理( m- k) x: q" r* S5 [, ?7 q! d
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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. K# X- z( `# s周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
. M% _, u4 C$ O! H. B好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% d t: o& m1 n4 U2 C3 _# e
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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. V+ R! G" e5 E. y, M好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
- S2 g1 |: Z$ r: `9 m本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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