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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ 5 Y8 n x% K$ ?, R
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。( ?) F1 A) Q* G7 H, p
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。3 n" [! `3 r, O0 E, t0 ^
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跟进情况描述：4 W0 l7 Z! f4 Z5 y; @4 d4 A: h
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服5 e+ G) |# n2 j( ?
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
8 m5 T' X2 _- n: J' \' C2021-8-23 23:04【会员回复】——已到账
6 z; O3 A$ |8 e0 ~* P2021-8-23 23:04【会员评价】——好评
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$ i' g- i7 }; d; Z F" I, [本次咨询总结：
* i& l5 y" r4 R9 t* B& q7 I/ t本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
l" I k/ T/ ^6 X8 l9 ?0 M审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。# w- u) I5 l4 {" c: G5 } Y6 {4 I1 [
- h5 V6 d% [: k/ G5 z, s评价说明：
* ~7 x) R0 z6 p7 t8 E1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理/ F# [; v6 R! ~2 J* }
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：& h& ?7 W+ P# |/ e
抱歉为您带来不便！( y. } d0 M- [
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
$ k4 S' V7 E3 E7 U: _/ U& S1 H如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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2 }! G# V# u" I& b评价说明：
! q! H4 A; J0 H `4 r) k9 d1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. u" S0 S- _2 p: h& r2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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总在线: 9518 小时
本月在线: 10 小时
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2 k, n& Y: D* z0 B
感谢您的好评 |
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