优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
188金宝博
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
Vwin
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196863 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 15 [oldrank] => 15 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走& w' h% w$ T) t  r
作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,& s) w7 y8 B; G! f) \
最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
; G  h7 {! s5 J4 q2 u9 `% s; b) c  |3 \, ]- r
新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,
7 D0 v, q) }/ z" s# P2 }
4 L: a! b( a7 }3 i% m/ y" V" J

- A# l# e" D. g0 q6 y+ c关于掉单,论坛也有过不少帖子
' L2 @/ X8 c* A  d, V$ ^
9 w" K( h* c9 }" z- {% ~' V1 g
' ]* e6 [( v# V, _. P
有出来吐槽的
$ L& v4 r- ~% N+ E! t4 j. W
! T- I8 s. p* j) Z
' m" B; R0 f* w$ \) T5 i* _
有出来骂人的# x: G7 S  @2 I. |6 Z4 A) A2 A

4 Z! F% G9 ?$ a+ a6 e9 [

- D: v2 h9 {7 O- y有哭成泪人的; b$ V" o+ [- M4 d; c5 e& k0 z/ q

8 [8 J! z/ p) D

: X  G8 O3 `. L, k' V; X7 g$ J总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,
8 U4 F- {2 _3 H# X4 I/ o/ M  U& r6 U, J5 W: V: j0 t  E

* B  h& E# X7 @: V4 K而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!
" O6 e  b' f% O( ]. S& a
$ m. p+ H1 k% g7 q6 T  t+ P
- B( r$ N+ M! N8 W. o
因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
5 N5 F/ m5 R9 o# E/ f2 r  A' K
% d# @( d+ q9 n

" |4 B7 A# w6 ?( N6 m2 P! G% }然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,
3 w; U. ^; i* d. M8 W
5 v" n( Z( Z* B9 U7 B4 o
9 K6 ~' d( ]5 }* C; m

7 a; W9 m7 V+ o1 F6 ~; ]
! I0 {1 h3 e% v9 o4 V7 q: m5 W
接着,公司站出来了:让我想一想静静,,,
8 V6 q' d8 c' a
+ t' r; L7 d( B: r7 v, c6 x

, ?/ `. v% o& b1 P+ z/ l! S6 C& E钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,6 S( q6 N! z5 z! t! `

5 q+ c" @5 Q9 k6 S# u0 @) }; m1 k! _
) |5 S8 s1 }9 H& m( a' p& d5 L2 o
还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!9 t" [! C; v# e7 j* L1 x, n

( ?1 E9 e9 ~5 A4 d" H. F. r
3 X* |" S, D9 z& g
根源在哪里?. g6 k/ ^/ {$ b) g. j$ [- ]) N% h. O2 E- j
根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环
6 H: ~/ P1 ~- y, e
0 x; G5 ^8 H, ]5 t

# g" o) w9 O  N! K% W( ?客服懂每个银行查详单,查流水,查电子单的具体操作吗?$ R0 X) P: C8 N

. d4 f1 [4 {+ |1 A/ A- J

3 M( ?3 {# N, n* E3 L客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?! R% u9 b: \: [$ K) [

* A( _8 I$ ~+ ~- S- s% g

4 Y& ^. v1 R2 o. u5 s! q9 H客服懂自家的支付方式的时效效性和最优化吗?
  X6 ]' i! B! j4 o& X$ B' A5 d$ B( d8 u; H7 Z5 H; W7 E2 |

/ E* M6 ~* \" r6 q客服懂常规问题发生后,正常解决所需时间多久吗?0 r+ D2 v! |% {5 t1 J' G& u

+ W+ P. Q1 E% ]" B* I+ h
- f/ i7 s8 X/ \& p( S6 w. n
联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?2 _7 X9 F* ^5 @3 b
# z" B* B2 D( k6 U% m" s& [
' \# M" D5 r' x. m
有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?( w6 C. O0 u* ^* T# }
4 q. Q1 ~% H0 U6 r/ B
/ c( v& U$ o* F* ^, T1 e* u
还有太多太多,,,9 h4 z* y7 ]& Q( Y' `4 z* V( G

4 Y2 t% ?: s0 y5 q  n+ B

# Y) @! T6 Z9 T7 b1 m矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,2 h/ }% H* M: S/ n/ \+ I

$ f3 z) B/ J: E2 d  ?

' f! Q/ X" X0 e2 d/ G4 R; B打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了1 `  ?% V0 P# v3 C1 I0 s

9 X) |8 C+ H' i, W( V9 C% `+ o
0 v2 V" q+ w* ]3 a
但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,7 P; m( B+ {8 m* l$ q, _
* P- @" l2 z+ q* q& g
2017   向那些
  `) J- T" X& `, C; V6 V/ j! \1 f3 G# ?# i

2 G  ]. {* c" P4 v" s陪着你笑陪着哭5 d8 K/ m* K: P( G( b6 k

% u" z' t3 B8 C0 g% R
' c. X1 U1 P3 L! X' E2 B
陪着诉苦陪吵闹8 Z* ?2 r2 R6 Y2 |1 _4 B4 u
3 }' N; U' i" _/ v5 i: W+ S2 }3 K
4 P" z1 o1 K5 o% y0 ~# f2 w
陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!+ u3 A; {5 A; y) Z

4 b# d, R  B# n8 b/ V* q6 Q; J; ?( W/ m6 c
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0