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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
9 d" p$ A1 t& q7 I目前等待中 有经验的老哥过来说一下这种情况有遇到过没6 J1 `3 k7 \' p/ U8 R/ t: K9 I0 \
5 s# S4 h. S: X
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
: g, ]! V/ I$ Z, e |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
# n" B& Y4 ^$ p
; d2 T; k/ {' x2 J" t q亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
! I6 `+ v' A5 I9 C----------------------------------------------------------------------------------------------------------------------
% z) Z0 h9 {; d" I! L( y跟进情况更新：% Z5 S! K0 ~; ~' y- x
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服8 i1 e; @9 O* \5 B1 g; d4 U
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可2 ~+ X B5 N! B6 Y# V5 [
2023-11-8 13:30【会员评价】——好评结束本次咨询
$ q' I# x7 Y0 b, h9 {7 z
2 H7 I8 l/ _! O, Y$ ^$ `评价说明：
4 J4 H" S* _3 U! F1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
, e( `5 s& g( i1 H( {/ z. z3 }2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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; }1 v- K7 z+ A: x6 Z你好，这边没有收到您的邮件哦。! }4 N: J! {* @ R0 t2 w; s
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。( l& n9 P- a0 e7 N- C) @7 d+ G
您只需提供身份证件【正反面即可】; q2 b9 n* L, j0 k
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这边可以私发我您发邮件的截图嘛？ |
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7 U7 a% a9 U) n+ V0 b可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09% l# u. [# D& ~ Z9 D' I) I
你好，这边没有收到您的邮件哦。
) Z: |& D* w$ K& Y, f+ N- L我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。9 H7 I2 L' G7 [: r
您只 ...
/ E& L) k- B; a+ F" X0 ~/ ]9 g如何私发给你 |
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+ e8 g8 l* D& h( _) o9 V我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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2 {- i9 l/ {0 ?2 x6 k
好的 在线等 |
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! w$ h3 s& }6 _' W, a6 q可以再试一次哦。我们邮箱系统之前有问题! ~- g! V2 p: |; b! ]4 u k
[email protected] |
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7 u Q) k6 s( t1 j! g1 f# |已经发送了 收到了没 |
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8 h. x7 V/ o3 x6 M
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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' J2 h8 i+ D: I3 {3 h我的权限不够 |
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3 g/ {% G- x x7 t3 \还是没收到哦，我让客服联系您了 |
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) r1 N" i$ o2 s" J
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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8 V- ], j+ {" {( F客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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4 f7 o1 p" h1 Q
您好这个与账户资金无关的，! A6 n1 z' y/ m# i" c2 P
为了客户资金安全及避免洗钱活动7 w! ?$ j3 }4 y8 m) ^# f
我们一般都是由系统随机抽查的以确保是本人进行游戏1 ~6 v, B8 X* M6 h
这样一来可以减少资金冻结事件
* N! | `! P( s1 n7 }4 R希望您理解及配合 |
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