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[版主推荐] 论文:《决定一切好坏的关键,论天使公司的形成》
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1#
《决定一切好坏的关键,论天使公司的形成》
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昨天刚刚宣布188金宝博暂停赞助猜猜擂台奖金榜,很多小伙伴表示惋惜……o(╥﹏╥)o
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# n/ ?# v5 I; q1 D& {% W确实有的公司活动暂停后大家都非常怀念,
3 X! L# [$ ~- [: E$ N7 F而更早时候某菠菜公司宣布暂停营运的时候,大家更是伤心# z8 T  _/ g) a  g# g
但又有一小部分公司会经常被大家议论
! j+ U5 b8 B1 g* q/ s) r究竟是什么造成这样的差别对待?ㄟ( ▔, ▔ )ㄏ
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& X1 z- P1 f9 l  Q7 z5 L2 q首先能进入论坛的公司肯定都是有实力有信誉的好公司!
: k8 U% d# v1 x% t/ n既然实力相同那又是什么会让会员产生这样不同的印象?& d4 H, u8 k9 w! d
活动?是,好的活动固然重要,可没有好的执行,高效的奖金派发,那再好的活动也会留下污点  a% C! _2 i) z1 U+ P
活动只是锦上添花的,真正能在会员心里留下好印象的,只有勤劳的客服!(•̀ω•́ )ゝ, S3 H, j+ M  y# g
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3 A  Y7 z( B: e4 U, W( a7 k众鑫家口碑向来不错,除了她家有各种亲民福利外,
: t- u5 ^2 V8 u- E/ G也与客服妹妹每一次准时的派发奖励,公司取款到账时间短不无关系!7 s, U) p; {8 u! Y
以及前段时间宣布暂停营运的公司,她家客服妹子叫啥,相信没有不知道的, R( m. r  L) u1 i

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6 E6 U  W. Y; a* d1 q8 L/ s188金宝博在赞助猜猜擂台奖金榜的时期,不仅活动给力,更重要的是客服妮妮妹子,每次都准时准点的派发奖励!
( T* l3 o  I; c( \5 G  O6 t7 F两年多的时间里从没有推延过一天(大部分是我这边工作比较忙,耽搁了发名单给妹子的时间),自然大家会记得他的好 (╭ ̄3 ̄)╭♡
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0 @8 p/ N  P4 V8 f7 k6 h1 K% }所以,一个能及时高效的处理会员问题,准时准点派发奖励的客服,是一个公司能否在会员心中留下天使般印象的决定因素  B. _0 T3 g( O* A7 v4 C0 O

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不吹不黑,在解决问题和有效沟通上的服务性上,天策的版主也可以说是做到了最高级别了。
; u; k3 w* l/ _服务业其实是最简单但是也是最难做的,咱们虽然走的是菠菜行业,但是说白了也是服务行业,因为你始终还是和人打交道,
+ \. O" V: }/ l! T2 p! G; `' q服务的好坏直接决定了玩家对它的印象,可以说是菠菜的门面和根基了。
2 d/ I) h2 q% s服务包含的东西超过世间所有行业,它包含心理学社会学,涉及到做人的最基本要素包括诚信荣誉,7 L3 b) G( A' c
可能有的人觉得我说得夸张了,但是它的重要性不言而喻。
" j* i1 Q& I$ H$ z(曾经做过一段时间的二十几人小餐馆领班有感而发了)
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希望再有好的公司赞助擂台,那就美滋滋
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4#
客服妹子,某种意义上就是公司的形象代言人,妹子可爱,公司也不会差呢
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主题回复处广告图案-天策传媒
我还以为是那个天使,原来此天使非彼天使啊。
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6#
能够及时解决问题的客服 真的不多见
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其实除了众鑫之外,其他的公司我都觉得比较一般
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8#
这样的客服真的是挺不错的,很有责任心的
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这个活动我一直没有参加对我影响应该不大
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10#
那这个我也是很想去参加的了啊
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11#
金宝博这么好的活动居然是停办了
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一句话态度决定一切的了
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13#
论坛的公司是非常的给力了的
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14#
看了半天我还以为是说有公司接手了猜猜奖励榜的呢
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确实是一个好的公司肯定会有好的客服
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这个公司还是很不错得咯。
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17#
客服服务中 态度是一种服务因素 它本身具有价值 同时会带来效益
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:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
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