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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
$ C W# E i& e# H8 f3 K. r% e" }3 b9 v1 o9 T( o/ Y2 o- O
楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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-----------------------------------------------------------------------------------------------------------------------4 _+ i/ S0 i9 T$ z5 q% v1 Z
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：. t9 B3 o& @5 s" S; Z0 N8 ^$ ]
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
; \& c: `8 K4 E& L) R9 g2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。8 S1 i0 ?( Q+ K1 j+ f
2021-8-23 23:04【会员回复】——已到账0 q. P1 { w: ^9 N: _2 |2 C
2021-8-23 23:04【会员评价】——好评8 Q) w c! \( J+ P* c4 }
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本次咨询总结：
$ q9 T8 }1 {* T. l, L, z2 t/ Y本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
( c \" u( U& Q" @6 E. D审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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" l4 s1 M2 n' [+ Q Y评价说明：
' ]% e, Y$ s, d5 S3 s1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. W; p+ t, t& o' D" U: [2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。+ L I8 c+ K" M8 w
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您好，亲爱的会员：: {2 A9 {$ s8 B/ u
抱歉为您带来不便！ j- W. L, N0 k z5 R1 g
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？' D6 H* p" w3 z# x8 N' q4 M
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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" g- p6 \/ U- Y/ [评价说明：
/ e, F; t/ I& f, b1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理8 y5 R' b0 q, n% {5 _1 H
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9520 小时
本月在线: 12 小时
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4 b, |& W: \) J6 C+ p Y+ X( e* V# u& \感谢您的好评 |
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