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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ " ]+ K3 z, T5 E& ^* V( u
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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4 R) l& T( @- q m1 p, t( M0 o楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。1 z: y& ], h" v
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+ `3 s$ F% E) U( \+ ~- C; g8 |会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。& F/ q9 {3 u( Q4 K
& s: ~/ n5 X- Y3 b4 j0 g1 T+ n跟进情况描述：. ], j$ W9 a4 _0 L3 E* m @ ?* _
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
, d- q0 B- [: x' T2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
7 u! b8 b3 v3 }2 {* J: s6 O2021-8-23 23:04【会员回复】——已到账
% j0 ]$ r; }' v. Y2021-8-23 23:04【会员评价】——好评 O" C! ^7 s) I6 R
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本次咨询总结：
( K" C. o% Z5 W! a6 g- {本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。 g5 @0 p( Z' q) P9 B5 m
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。8 O [+ ]5 G8 b
( N( w' m% v, `/ H评价说明：
4 ~# N2 k" B2 L% h. w5 H3 t+ o1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
8 n" j5 f% M/ I, A- h+ I2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。& Y) S w4 e. k( m
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当前离线
经验:
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您好，亲爱的会员：
d4 @3 `0 ]' d9 U/ _. n% e抱歉为您带来不便！
4 c- j+ i3 C: c6 O$ R9 b( l经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？2 ?1 c! S6 r- {- |" Q+ W0 [
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】! o& R$ r" T6 o" _. y
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评价说明：) W9 L: V5 }8 T; J5 N% m
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) b* g0 {" T. n2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9273 小时
本月在线: 30 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13384 小时
本月在线: 325 小时
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1 P" Q2 e+ x% w3 K; k3 ?
感谢您的好评 |
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