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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。$ L D/ Q9 S+ v* }# K, f5 g
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( i5 l" T2 E0 n/ F L# S q2 K-----------------------------------------------------------------------------------------------------------------------
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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- |$ D& i( p# z5 `% j) t: ^跟进情况描述：
, M S d5 }) R2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
' w) F$ O- `6 J8 V' p2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。2 X$ ^+ P) o: h, H2 |- Y2 w
2021-8-23 23:04【会员回复】——已到账! }7 Q" u, b; V7 F* Z
2021-8-23 23:04【会员评价】——好评5 G2 Z5 p4 T, A/ O8 r
4 ~7 w% U2 x; V- L! j本次咨询总结：; p- m4 @' j1 y+ e. w& a( H. d
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。( V! ~$ w4 U2 l2 j% D$ B
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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, P. i# r: S1 @- s, q3 B评价说明：, j0 }9 q: @; ?+ T0 P
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 d3 Q% m& U" \/ }8 q( K2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。( i) R3 r$ C, B( J: J
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当前离线
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您好，亲爱的会员：( X" ?' ~+ {: p: g1 G
抱歉为您带来不便！
, c4 j v9 t; @3 ^) m经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
) w- n, ^ X+ j1 Z6 C如果收到了，请您对这次的事务进行评价 【好评、中评、差评】4 \8 V' W, h i/ L8 d
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评价说明：; s' q8 K4 O) q. P( y
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理3 h0 i/ n( {7 v n0 p- o3 A
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
经验:
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总在线: 15757 小时
本月在线: 499 小时
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5 t; \4 [. H) ?5 _& y
感谢您的好评 |
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